Introduction
This Privacy Policy describes how OTR Mobile, Inc. ("OTR Mobile," "we," "us," or "our") collects, uses, and protects personal information when you access our website (https://otrmobile.com) or use our services.
Information We Collect
- Account identifiers such as name, email address, and billing information
- Payment and transaction details
- Device, browser, and connection information
- Service usage and performance metrics
- Approximate or precise location data
Cookies & Tracking Technologies
We and our partners use cookies and tracking technologies to recognize you and your device. Our online data partners or vendors may use these technologies to collect information regarding your interactions with our Sites. Please note that based on the information collected through these technologies, you may be contacted by us or our authorized service providers. The data partners and vendors facilitating this data collection do not directly contact you on our behalf.
Children's Information
OTR Mobile does not knowingly collect personal information from individuals under the age of 13.
How We Use Information
Information is used to provide services, process payments, manage accounts, comply with legal requirements, and improve service performance.
Information Sharing
We may share information with payment processors, service providers, wireless carriers, or legal authorities when required. We do not sell personal information.
Data Security
We implement administrative and technical safeguards to protect personal information. No system can be guaranteed to be fully secure.
Carrier Networks & Limitations
OTR Mobile operates using third party wireless carrier networks. Network traffic inspection, prioritization, or management may be performed by the carrier and is governed by the carrier's own policies. OTR Mobile does not perform deep packet inspection.
Data Retention
Information is retained only as long as necessary for operational or legal purposes, after which it is securely deleted or anonymized.
Contact Us
Phone: 865 314 7433
Email: info@otrmobile.com
Mailing Address: 2114 E Fairview Ave, Johnson City, TN 37601
Business Hours: Mon Fri, 9AM-6PM EST