Contact information

Our team is here to help with questions about service, orders, devices, or technical support.

Customer Support Email

Info@otrmobile.com

We typically respond to all emails within one business day.

Business Hours

LIVE CHAT Monday – Saturday

9:00 AM – 10: 00 PM EST

PHONE SUPPORT Monday - Friday

10 AM - 7:00 PM EST

For faster assistance, please include your order number, name, and a brief description of the issue in your message.

If you are contacting us about technical support, please also include:

Device model

Current location (city/state)

Description of the issue

Our team will review your request and respond as quickly as possible.