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FAQ – OTR Mobile

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FAQ's

See what others are saying about our internet, and how it has helped shape and define many different communities!

General
Devices
Setup
Shipping
Gaming
Fix an Issue
General
Does OTR Internet require contracts? Plus

No! We do not have any contracts. Simply pre-paid internet billed every 30 days.
How does OTR Internet work? Plus

 At OTR Mobile, we believe that staying connected with the people and places that matter most shouldn't be a hassle. That's why we offer a variety of plans, devices, and services to keep you connected nationally and globally. Our plans are sourced from the top carriers worldwide so you can be sure that you'll have reliable service no matter where your travels take you. So don't wait - explore OTR Mobile's plans today and start connecting with the world!
How much per month? Plus

Our unlimited plans range from $69-$99 per month.
Do you offer unlimited plans? Plus

Yes! Unlimited internet is officially back at OTR Mobile. Sign up today or contact customer support to learn more.
Devices
Can I use the Stream and Titan devices separately? Plus

 Yes, both the Stream and Titan devices can be used separately or together, depending on your needs. Whether you need primary internet connectivity with the Stream or a backup solution with the Titan, this bundle offers flexibility and versatility for different situations.
What are the key features of the OTR Stream and Titan devices? Plus

 The OTR Stream device serves as a portable hotspot router, offering unlimited data and supporting up to 64 simultaneous connections. On the other hand, the Titan hotspot provides 300GB of high-speed data and includes a battery for added portability. Both devices are perfect for streaming, gaming, video calls, and more, ensuring seamless connectivity wherever you go.
How do signal boosters work with OTR mobile? Plus

Signal boosters work with OTR mobile by enhancing cellular connectivity by amplifying weak signals from nearby cell towers. The system typically includes an external antenna to capture the signal, an amplifier to boost it, and an internal antenna to rebroadcast the strengthened signal to your phone or hotspot. This ensures fewer dropped calls, faster data speeds, and better coverage, even in remote areas.
Are signal boosters for OTR mobile compatible with all carriers and devices? Plus

Yes, most signal boosters for OTR mobile, including models like the WeBoost Drive X OTR and Drive Sleek, are compatible with all major carriers in the U.S. and Canada, such as Verizon, AT&T, T-Mobile, and more. They work with any device that relies on cellular signals, including smartphones, tablets, and mobile hotspots, ensuring enhanced connectivity across the board
Shipping
What couriers do you use? Plus

We ship through USPS, FedEx, and UPS!
How long does it take for shipping? Plus

At OTR Mobile our average shipping times range between 2-3 business days.
Setup
Is the setup process complicated for the Stream and Titan? Plus

 No, the setup process for the Stream and Titan Bundle is simple and straightforward. Both devices feature plug-and-play functionality, allowing for easy installation and activation. Users can start enjoying high-speed internet connectivity within minutes of unboxing the devices.
Frequently asked question Plus

Brief and clear answer
Frequently asked question Plus

Brief and clear answer
Gaming
What is a good internet speed for gaming? Plus

A good internet speed for gaming is going to be anything over 20-25mbps, and the further you go up in speed the better the result! We recommend our Stream, which is capable of up to 200mbps!
Do wifi extenders work for gaming? Plus

Yes! Wifi Extenders can actually make your online gaming experience better, as it might make the connection between your router and console better! Popular brands would include TP Link.
What is OTR Mobile's Average Ping/Latency? Plus

The average latency/ping on our gaming internet solution is 45 ms!
Fix an Issue
How can I reach out for help? Plus

You can reach out to us via Livechat, over the phone, through email, and on social media!
What if I encounter technical issues or need assistance with the Stream and Titan Bundle? Plus

OTR Mobile provides excellent customer support to assist you with any technical issues or questions you may have about the Stream and Titan Bundle. Our dedicated support

Discover Our Products

Your starter package will include everything you need to get started. Our Rv internet router, first month of unlimited internet, activation, and shipping!

RV Bundle
RV BundleOTRMobile

$400.00
Nationwide Unlimited Package
Sale
Sale
Nationwide Unlimited PackageOTRMobile

$110.00
$299.00
-63%
RVers
5 products

RVers

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Nationwide services

High speed portable wifi available nationwide for $99 a month!

Shipping box

Fast Shipping

Fed Ex Shipping 2 to 3 business days. Overnight available contact us for pricing based off of addres

Customer support

Dedicated Support

Team We have a dedicated US based support team to assist you should you face problems.

Lock

No Privacy Concern

We prioritize customers' privacy. Our internet hotspots are designed to make sure your data is secure at all times!

Build your internet bundle

Pick a segment, plan, device, and (optionally) membership.

Step 1: Choose your plan

Single Carrier
Popular

Good for most areas

$99/mo
  • Fast speeds Nationwide coverage
Single Carrier
Popular

Good for most areas

$99/mo
  • Fast speeds Nationwide coverage

Step 2: Choose your device

stream
stream

16hr battery • up to 10 devices

$199 upfront (1st month free)
  • Includes SIM & activation Travel-ready

Step 3: Membership options

Antennas
$25/mo
  • Tier 2 support 1-year extended warranty Express shipping
Checkout Now

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